24Hour Callout

We are very proud of the care and level and service we provide when we are working in a client’s home. Whether we are replacing a radiator, installing a new bathroom, fitting a garden tap, finding a leak or servicing a boiler, doing a good job is key, but so also is good customer service and value for money. We are also delighted when the client is pleased with the work we have undertaken when we have finished.

But, don’t take our word for it!

We welcome feedback from all our clients, as that is the only way a business can ensure that the clients satisfaction is assured. We would invite you to send us your feedback if you haven’t already done so, via the form below…

Please be advised, by submitting feedback you confirm that you are happy for your comments to appear on our website.

Please read our Privacy Policy before submitting if you have any questions.

Excellent advice and service, happy recommend

Eclimber D

Very fast and efficient response to a leak we found. Brett fixed the issue within 24 hours and without any “urgent callout / minimum charge” discussion. Turned up when he promised. And having used Tri-Counties before, I was confident of the service I would receive . High quality, Highly professional. Highly recommended.

T Gregg

Used them for the servicing of my gas fire, boiler and water cylinder. Professional, no mess and cost what they said it would. Highly recommend

EB

Just about anything in the plumbing and central heating fields.

Tony Noble

Excellent service highly recommended. Lovely warm house now. Thank you

Annette Hammond

Fast, efficient and friendly service. Thank you Brett.

Chris Smedley

Absolutely fantastic company. I needed a new boiler and also better access to my boiler. Brett was so helpful and efficient in sorting all of this out for me. He did a great job at a great price and I now have a lovely heated home with hot water. I highly recommend.

Daniela Stones

Great friendly service from Brett. We now have a new boiler and a warm place just in time for the winter for a good price.
Would definitely recommend.

Dilan Sherchan

Brett is very professional, knowledgeable and very meticulous in keeping a high standard work. Highly recommended

Colin Woodley

Love Bratt’s work. Very efficient, courteous and very friendly.

Raj Rai

Would highly recommend. Very knowledgeable, professional and good communications in the run up. Will certainly use Brett and his company again. Many thanks.

HB

Thank you Tri-counties for our much needed downstairs toilet. Brett, Jason and team for all your hard work with the installation, plastering New radiators & much more. Professional friendly & extremely helpful. We would recommend this great family run business with confidence.

maria pitter

Great response to our boiler problem. Turned up on time. Very efficient repair. Clean and courteous. Options fully explained. No unexpected or extortionate costs. All in all very highly recommended.

Tom Gregg

I found Brett and his team polite, friendly and professional, they did a great job fitting our new bathroom, paying attention to detail.
I’d be very happy to recommend them.

Heather Carpenter

BRETT came to sort out our heating and looking forward to a toastie winter. Really nice chap and the best tradesman we have had. Wish we’d known about him sooner.

Alison Heritage

Excellent service. Brett quickly diagnosed the fault with our heating and has installed a nice new hive system which is a massive improvement. Very professional and knowledgeable.

Ieuan Gunn

Very friendly, reliable and helpful! Would highly recommend.

J Sutton

Excellent, professional, trustworthy service. Brett and his team bring years of experience and it shows. Honest appraisal of needs and very reasonably price compared to competitors. So pleased with my new boiler and Hive hub.

P Dibley

Very knowledgeable, efficient and also neatened up previous engineers work. Reasonable rates as well. Would definitely recommend

k mcevoy

Brett is great! Very professional, friendly and job meticulously done. He did not mind making extra efforts to fix things to a high standard. Highly recommended!

Prashant Shishodia

Great Service from a knowledgeable practitioner. Will definitely be using Brett’s services in the future.

Howard Heywood

EXCELLENT SERVICE AND HAPPY TO RECOMMENDED TO ANYONE NEED PLUMBING AND HEATING DONE, WILL USE AGAIN.

Sujit Desai

Getting great tradesmen is tough, but right here you have a professional and courteous service with great workmanship. I can’t recommend Brett highly enough.

Julie Perrin

Very friendly, efficient, reliable and knowledgeable service. Would highly recommend.

Helen R

Very prompt and tidy work. Highly recommended

Raj R

Great service, fast and efficient. Would definitely recommend

S Kewley

very knowledgeable and efficient. friendly, reliable and reasonably priced. I highly recommend Brett.

S Watkins

Excellent service. Upgraded my 91 year old mothers boiler and cleaned out the existing radiators so now we no longer need to worry about it breaking down. Thanks a lot, would highly recommend

G Walker

Friendly professional service, very pleased with service and prices. No hesitation in recommending.

Ken G

We have build a relationship with Brett and his team over the past few years. Relying on someone and giving them our trust is difficult for my wife and I. Brett was able to service and install our boiler and be on call for an emergency call out. From this we have referred him to many others who have received the same (quality) treatment. He is currently working on other properties we own and will continue to work of them as we feel he is the best at what he does and it’s not just a service but a guarantee. Thanks Brett

Jacqui & Mike

Submit your review
1
2
3
4
5
Submit
     
Cancel

Create your own review

Tri-Counties Heating
Average rating:  
 38 reviews
 by Hannah
Excellent as always
What service did we undertake for you?: Boiler service and 3 way valve replacement
How did you hear of us?: Existing customer

Highly recommend Tri Counties - trustworthy and professional every time

 by Gianni
Great service
What service did we undertake for you?: Annual Boiler Service
How did you hear of us?: Friend

It's been a very smooth sailing with them!
Just called, got the appointment for the next week.
The engineer showed up in time, checked the boiler thoroughly. Quick an easy.
Definitely to recommend.

 by Angela Sawyer
Five starts
What service did we undertake for you?: Shower installation
How did you hear of us?: Word of mouth

I have no hesitation in recommending Tri-Counties Heating. Very approachable, efficient, friendly and clean and tidy.

 by Nicola & Doris
Great service
What service did we undertake for you?: Boiler repair and new radiator
How did you hear of us?: Feedback reviews from others

Fantastic service from Brett at Tri-Counties. Visited next day when I asked for help with my elderly Mum's boiler problems. Proposed a plan and completed the work to resolve all issues and ensure the boiler was again efficient and working. Went above and beyond and we will certainly use again. Very much appreciated.

 by Chris Ellis
Great service
What service did we undertake for you?: Warm air
How did you hear of us?: Internet search

Good, comprehensive service to our warm air system. Brett was very helpful in discussing our system and possible future upgrades. Can highly recommend.

 by Stephen
Heating Repair
What service did we undertake for you?: Underfloor heating
How did you hear of us?: Checkatrade

Excellent, efficient service from a most professional company. Our underfloor heating stopped working but the problem was diagnosed, parts orders and remedial work carried quickly and without fuss. Would recommend them without hesitation.

 by Dave Taylor
Water Pump Replacement
What service did we undertake for you?: To seal the current central heating system and supply and fit a new central heating pump into the garage to attempt to minimise noise.
How did you hear of us?: Used you previously

Have used Tri-Counties several times now, and see no need to go elsewhere. Honest, professional, well priced, courteous....I could go on! James is a star.

 by Chris Hyde
Great job
What service did we undertake for you?: Boiler service and Nest thermostat advice
How did you hear of us?: From a relative

Thanks for a great job on the boiler . James also helped us with a reset of our Nest thermostat and how to re-programme the system. Thanks a lot. Highly recommend using Tri-Counties Heating.

 by Les Easty
Quietly efficient
What service did we undertake for you?: Change mixer tap in kitchen
How did you hear of us?: Used before

Adam came round, a really nice quiet chap. He got on calmly,quietly and effficienty with his work. Finished in no time and was fastidious in his clearing up.
Many thanks another good job done.

 by Ron & Angela Vass
Thank you Tri-Counties, Great Job!
What service did we undertake for you?: New Boiler and Shower Mixer
How did you hear of us?: To be honest I cannot remember

Our very old Potterton Flamingo II Boiler failed and we called out Tri-Counties to take a look at it. With the boiler being obsolete we asked Tri- Counties to quote for a replacement and we were very impressed with their professionalism and how pleasant they were deal with. They were a good choice and did an excellent job on the boiler so we asked them to fit a new shower and mixer plus three radiator thermostats. A big well done to Brett who did the work and Kat in the office who was always friendly and efficient. I cannot recommend Tri-Counties highly enough.

 by A R Steward
What service did we undertake for you?: Flushing of Radiators
How did you hear of us?: Web research

The service we received from James and Adam, who spent the day flushing and modifying our central heating system, was excellent.
This was the first time we've used Tri-Counties Heating so very pleased that we chose this company to undertake the work for us.

 by Strawson
Very pleased
What service did we undertake for you?: Boiler service
How did you hear of us?: Via last house occupant

First time we have used Tri Counties, very impressed with the efficient service provided by James .

 by Rob Leeson
Great service!
What service did we undertake for you?: Hive installation, valve replacement
How did you hear of us?: Facebook

Many thanks to Brett, James and team for the work yesterday.
Fast, efficient, knowledgeable, and friendly.

 by Allyson Collins
Fantastic response
What service did we undertake for you?: Boiler Service / Repair
How did you hear of us?: Google

Outstanding service - used several times and each time the response has been great. Thank you!

 by Katie P
Repair work
What service did we undertake for you?: Repair of faulty hot water system
How did you hear of us?: Used you before

Always great working with you guys. Prompt, professional service and get the job done. Thank you

 by Rob N
Boiler pump issue
What service did we undertake for you?: Replaced boiler pump
How did you hear of us?: Previous customer

Fantastic service once again from Brett and team. Heating pump had broken, meaning we had no hot water or heating. Brett managed to fit us in on the same day, and quickly diagnosed and replaced the faulty pump. Polite, professional and helpful as always. Many thanks.

 by Alina Tudor
Great service
What service did we undertake for you?: Boiler and radiators installation
How did you hear of us?: Friend recommended

I have contacted Brett as recommended by a friend to ask for a quote on replacing our 1970s air vent system. He came straight away to look and provide his guidance. He was a pleasure to talk to and he was so positive and enthusiastic. He made all the efforts to accommodate our needs and it was easy to chose him out of the several 'candidates' for the job. He never used the words 'cannot be done'. The booking process was smooth and the team came exactly at appointment date and the work was done in the exact time they have predicted. I was working from home while the team worked, and they were very careful not to disturb me, that made such a difference! they were a pleasure to have around and I am very grateful for all their hard work. They left the house clean and returned the next day to continue diligently until the entire project was done. All clean and tidy. They've installed the combi boiler in the loft, and although not so comfortable for them, they were very happy to accommodate our needs and help us create space by removing the monstrosity we had before. Thank you Brett and the team!

 by Peter Birtles
Boiler replacement
What service did we undertake for you?: Conversion to combi boiler system and new radiators
How did you hear of us?: Internet search

Had our central heating converted to a combi boiler system and new radiators fitted throughout. I needed advice to start with and received that on the initial survey by Brett. My questions were all answered and the resulting work has made a world of difference to the comfort of our home.
Brett, Kat and the team are very courteous, polite and professional. The quality of their work I cannot fault. They take care of everything from start to finish, solving problems as they go and keeping you informed at every stage. Very pleased with the job from start to finish.
You may get cheaper quotes but with Tri-Counties you will get what you pay for; a quality job. Highly recommended.

 by Tim Glass
Excellent at everything
What service did we undertake for you?: Installation Multiflow system, new Boiler, Tap replacements, Boiler & Cylinder servicing.
How did you hear of us?: Recommendation

Brett and his team have done a multitude of jobs for us, including Installation of MultiFlow system, replacement of Boiler (plus movement to loft), Installation of new high pressure taps, Boiler and Cylinder servicing, Installation and commissioning of soft water system. Every thing has been done to the very highest standards, and we have no hesitation in recommending Tri-Counties for all plumbing and Gas requirements.

 by David Kent
Excellent service!
What service did we undertake for you?: Replacement Boiler and New Thermal Store
How did you hear of us?: Yateley sustainability fair 2022

Tri-Counties replaced our old boiler and hot water tank replacing them with a new energy efficient thermal store and combi boiler. The system will help me make use of excess PV Solar energy via the thermal store for both heating and hot water, all backed-up via the new combi boiler. Professional service throughout and special call out to Brett and James for their hard work during the install! Thank you all very much!

 by Bernie Austin
Excellent Service
What service did we undertake for you?: Repaired & replaced heating and boiler not working with new controller and re wiring of electrics
How did you hear of us?: Google

Brett was extremely helpful, knowledgeable and professional. He went the extra mile to help us out, visiting on a Sunday. Highly recommended.

 by Brian Duddy
Faultless Service
What service did we undertake for you?: New radiators and hive installation
How did you hear of us?: Internet search

Great job from Brett and his team from start to finish. Brett is very knowledgable and professional, cannot fault the service provided and would definitely recommend.

 by Craig Morgan
Replacement Hot Air System
What service did we undertake for you?: Replaced our condemned Hot Air Heating System
How did you hear of us?: Recommendation from a friend

Brett and his team replaced our old, and condemned, Hot Air System and Flue . It was completed in one day in an extremely effective and professional manner. For me though it was the little details that stood out, ensuring everything was cleaned, replacing any panel that had to be removed and even refitting a clothes rail that had to be taken out. A great job and a team I would thoroughly recommend.

 by Rob N
Highly recommend
What service did we undertake for you?: Boiler and Cylinder Service
How did you hear of us?: Neighbour

Great service. Efficient, helpful and polite. Many thanks!

 by John – Elvetham Heath, Fleet
Radiator issues

Called Tri-Counties heating in to look at a leaking radiator in downstairs cloakroom. It was rusted away at the bottom and needed replacing. Replacement installed in less than a week. Fast, efficient and friendly service form the whole team. Highly recommend.


John – Elvetham Heath, Fleet

 by Joan & Bob
Heating Problem
What service did we undertake for you?: Partial power flush and replacement of blocked pipework
How did you hear of us?: Recommendation

Brett did a fantastic job of resolving our heating problem. Replaced and reconfigured blocked pipework to enable heat to reach radiators and make the house warm again.
Very grateful to you Brett for an excellent job. Look forward to our combi-boiler install next year!!

Joan & Bob

 by Rachel Quinn
Great customer service
What service did we undertake for you?: Boiler service
How did you hear of us?: Used previously

Great service, many thanks

 by Paul and Carla
What service did we undertake for you?: Boiler repair
How did you hear of us?: Old client

Brett just happened to be round the corner to solve our dripping boiler almost before we called him!! Excellent service as usual .
Paul and Carla

 by Howie &Dee Knight
What service did we undertake for you?: Boiler replacement
How did you hear of us?: From my nephew who worked with Brett

An excellent job carried out by a very professional team. Thank you Brett.

 by Mick Rumble
Home improvements
What service did we undertake for you?: Change bedroom to shower room
How did you hear of us?: Applegate conservatories

Friendly , professional ,kept us up to date all the way the through with superb results , it is now the best room in the house , well done Tri counties

 by Peter Boazman
Excellent quality service
What service did we undertake for you?: Unvented Cylinder conversion, bathroom refits.
How did you hear of us?: Used before

We used Tri- Counties to completely refit our en-suite, install a new shower in the bathroom, and fit a new hot water tank.
They have a very professional and friendly approach, a good attention to detail,and very good at coming up with solutions .
They deserve a 5 star rating, and I recommend them .

 by Chris
Excellent service
What service did we undertake for you?: Replacement coldwater tank in loft
How did you hear of us?: Facebook

Brett and his team have previously replaced our boiler and hot water tank When we recently had a problem with our cold water tank I had no hesitation in contacting Tri -Counties. Brett came out to inspect the next day, and concerned at what he saw arranged for the tank to be replaced the the following day. The job was carried efficiently and without any mess by Mike and Adam, who were polite and cheerful. I have no hesitation in recommending Tri- counties and will be using them again.

 by Frank S
excellent Service
What service did we undertake for you?: boiler repair
How did you hear of us?: FaceBook

Thank you for your prompt and professional service to repair our boiler. So pleased we found you. Also thank you for your good advice. We will no doubt be asking for your help for all our plumbing needs. I must not forget Kat in the office for good communications. Well done Tri-Counties Heating.

 by Mark
Excellent service and quick to book us in
What service did we undertake for you?: Outside tap
How did you hear of us?: Facebook r

Easy to book the work and quick replies to email and questions. Turned up on the day that was booked. Clean and tidy job will be using again. Excellent service, thanks

 by Chris Ward
What service did we undertake for you?: New boiler and hot water tank, radiator valves
How did you hear of us?: Facebook recommendation

Very impressed with Tri Counties. From first contact with Brett to the completion of the work by James and Brett, we found them prompt, reliable and trustworthy. James and Brett worked to a high standard and left no mess. Qualities that can be hard to find nowadays.We have no hesitation in recommending them and will definitely use them again.

 by Glenda Boswell
Wonderful team at Tri counties heating
What service did we undertake for you?: Boiler maintenance
How did you hear of us?: Have used you before

Return visit to service the boiler as always very professional service. Highly recommended.

 by Katie Probyn
What service did we undertake for you?: Boiler service and repair
How did you hear of us?: Google

Brett is highly knowledgeable and professional but most of all friendly and really takes time to explain things in layman’s terms. He responded to our call out very quickly, identified the issues with our system and repaired it as soon as delivery of parts allowed, even coming back on separate occasions as different parts were delivered. We will definitely continue to use Brett and Tri-Counties Heating from now on and can highly recommend him and the service he provides.

 by David Lawes
Never give up hope
What service did we undertake for you?: Boiler repair
How did you hear of us?: Ideal Heating website

My Ideal boiler suddenly stopped igniting 10 days before we were due to exchange contracts on the sale of the house. Engineer James visited for a diagnosis and was concerned at water apparently seeping from the heat exchanger. He found that the condensate was not draining away and located a blockage in the U-bend at the bottom of the boiler. Releasing this caused a flood of liquid to pour from the heat exchanger. Luckily he had placed a bowl underneath which caught most of it. It seems the condensate had been backing up for a long time and eventually reached the ignition electrodes. It still did not ignite but it was suspected the ignition components had been damaged by the condensate build-up. James got new ignition parts ordered and came to replace them a couple of days later. I understood that the condensate build-up could well have caused more extensive damage so was very pleased when the new parts caused the boiler to fire up as good as new. James did an excellent job of finding the problem and fixing it in good time to allow the house sale to proceed undelayed. Thanks also to all at Tri-Counties Heating who supported him.